EU Authorized Representative

Compliance in the European Uniion

Manufacturers based outside the European Union (EU) must appoint a single EU Authorized Representative before placing medical devices or In-Vitro Diagnostics (IVDs) on the European market.

With MEDAGENT as your EU Authorized Representative, you gain a reliable regulatory partner who helps keep your EU market access on track. We review key regulatory documentation, support EUDAMED registration requirements, act as your official contact for competent authorities, and coordinate regulatory inquiries, complaints, and incident-related communication. For you, this means fewer administrative hurdles, clearer responsibilities, and more time to focus on your products and business growth.

Why is an EU Authorized Representative required?

Under Article 11 of the EU MDR 2017/745 and IVDR 2017/746, manufacturers established outside the EU must appoint an EU-based Authorised Representative through a written mandate. The mandate must cover at least all devices within the same generic device group and clearly define the representative’s regulatory responsibilities.

The role extends beyond serving as a point of contact. The Authorised Representative must verify the availability of specified compliance documentation, retain access to required records, fulfil applicable registration obligations, cooperate with competent authorities, and support preventive and corrective actions in accordance with the EU MDR and IVDR.

What MEDAGENT supports

With decades of regulatory experience, a highly qualified team, and more than 200 audits conducted annually, MEDAGENT brings proven expertise and practical insight to EU medical device compliance. Here’s a glimpse of what we do as your EU Authorized Representative:

  • Act as your EU Authorized Representative under MDR 2017/745 and IVDR 2017/746
  • Serve as your Official Contact for EU competent authorities and regulatory inquiries
  • Verify Compliance Documents, including the EU Declaration of Conformity and Technical Documentation
  • Maintain Access to Required Documentation and make it available to competent authorities upon request
  • Support EUDAMED registration and applicable regulatory registration obligations
  • Coordinate Authority Communication regarding inspections, compliance questions, and regulatory requests
  • Support Vigilance and Incident Reporting in cooperation with the manufacturer and competent authorities
  • Assist with Preventive and Corrective Actions, including field safety corrective actions where required
  • Assume Applicable Legal Liability under Article 11 of the EU MDR 2017/745 and IVDR 2017/746
How OUR Process works

4 Easy Steps to start your successful launch in the EU!

1. Enquire About Our Service

Looking for the right regulatory support? Let us know which services you’re interested in, and we’ll connect you with the right MEDAGENT expert to discuss your needs and find the best solution for your business.

2. Getting Connected

Our experts will get in touch through your preferred contact method to discuss your needs.

You’ll receive a personalized quote, a clear overview of our services, and a tailored strategy to support your successful entry into international markets.

3. Send Us Required Documents

Simply complete the checklist, provide the required documents and leave the rest to us. Our experts take care of the administrative details, review your submission, and handle the necessary paperwork to keep the process moving smoothly and efficiently.

4. Finalization & Launch

Approval is just the beginning, our commitment doesn’t end with successful registration. We keep you informed about relevant regulatory changes, provide ongoing support tailored to your needs, and help you navigate new challenges as they arise.

Your Long-Term Success Is Our Priority.

Explore OUR Difference

Why manufacturers choose MEDAGENT

EU market access requires more than appointing an Authorised Representative. It requires clear responsibilities, reliable documentation, and ongoing regulatory coordination.

With MEDAGENT as your EU Authorised Representative, you benefit from extensive experience in medical device regulations and quality management, a qualified international team, and practical insights from more than 25 years operating in the industry. We apply this expertise to identify potential compliance gaps, clarify MDR and IVDR requirements, and support your preparations for EU market entry.

While you retain responsibility for your devices’ conformity, quality, and safety, we fulfill our obligations under Article 11, maintain access to required documentation, and communicate with competent authorities on your behalf. We also support the coordination of vigilance activities, corrective actions, and regulatory updates throughout the product lifecycle.

Frequently Asked Questions

Who needs an EU Authorized Representative?

Manufacturers established outside the European Union must appoint an EU Authorized Representative before placing medical devices or in vitro diagnostic medical devices (IVDs) on the EU market, in accordance with the MDR and IVDR.

Is an EU Authorized Representative the same as a UK Responsible Person?

No. The EU and Great Britain have separate regulatory frameworks. An EU Authorized Representative operates under the EU MDR and IVDR, while a UK Responsible Person fulfills specific obligations under Great Britain’s medical device regulations.

Can I appoint more than one EU Authorized Representative?

Yes, provided they are appointed for different generic device groups. Under the EU MDR and IVDR, each generic device group must be covered by a single EU Authorized Representative, as specified in the written mandate.

Does an EU Authorized Representative have Legal Liability?

Yes. Under Article 11 of the EU MDR and IVDR, an Authorized Representative has defined regulatory obligations and may be held jointly and severally liable with the manufacturer for defective devices under specified conditions. The written mandate, insurance arrangements, and scope of responsibilities should therefore be carefully reviewed before appointment.

Stay Informed & Ahead on Regulatory Changes

We publish monthly newsletters that summarize the latest developments, updates and key changes in medical device regulations worldwide on our LinkedIn Newsletter.

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